Kampala Citizens' Charter project

With: Manuel Bosancianu, Grace-Edward Galabuzi , Ana Garcia_Hernandez

We have been working to gather citizen input to the creation of a citizens’ charter for service delivery in Kampala — a tool intended to enhance accountability.

As part of this work we have been able to get to learn about citizen input and citizen influence. In particular we get to ask:

  • How can we best measure citizens’ degree of political power?
  • How do gaps in voice relate to systemic responsiveness and ultimately unequal outcomes?

Through a close analysis of the Kampala citizen’s charter construction process we assess linkages between three distinct dimensions of political inequality:

  • input: inequality in intensity of participation
  • throughput: inequality in the system’s responsiveness to demands
  • output: inequality in how much decisions favor specific individuals / groups